Greg Walters recounts his experiences with Ed Crowley, CEO and Founder of Photizo Group, from right before his first MPS Conference to 2012, where Photizo has become the recognized leading global research and consulting firm in the imaging industry.
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MPS providers who respond to innovation with timidity are facing an uphill battle. Photizo Group CEO Ed Crowley discusses disruption and innovation in the MPS industry with leading industry executives.
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Before you can begin to implement managed print services, you must first sell to your customers. Ed Crowley discusses how BMI+ImageNet is one organization doing this successfully today.
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Ed Crowley discusses the need for best practices in the industry based on Photizo’s ACTion Plan for MPS Success.
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How important is technology in a services-lead business? Ed Crowley explores how technology affects services and all the pillars that make up managed print services.
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Ed Crowley, CEO and Founder, Photizo Group, discusses the misperceptions the imaging industry often has in regards to the small to mid-size business client, and how the reality can be the gateway to an entirely new opportunity.
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As the managed print services space converges with the traditional business process optimization (BPO) and information technology outsourcing (ITO) space, moving into a fourth stage of managed print services, customers will expect MPS vendors to be conversant in these terms and able to execute business process improvements using these tools. So what is the fourth stage of managed print services?
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Why is a vertical focus so powerful? When a firm focuses on a vertical market, they develop a level of customer understanding that goes beyond the application of technology, encompassing a deep understanding of how the customer’s business works. This full comprehension includes the processes responsible for the core of businesses work flows, driving technology requirements.
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Why is implementation important? Is it important enough to be the focus of an entire issue? The answer is a resolute … YES. Implementation is analogous to the entire process of building and maintaining the house. It’s not just about putting up a frame, it is everything from planning to finishing the house and maintaining it over time.
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Managed print service engagements are often lauded for their ability to reduce operational costs and to improve IT productivity. This is all well and good and makes most CFOs, CIOs and CEOs feel good about their MPS engagements. But what about the ‘third’ benefit of managed print services – the environmental benefit?
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Ricoh’s sponsorship of the Transform 2012 Global Webcast will make it possible for hundreds of professionals to participate around the globe.
On Thursday, May 24, we will begin broadcasting select sessions ... »
By: David Fung
David Fung is the Director of Sales and Marketing for UniPrint. David has over 30 years of industry experience and co-founded the company in 2000.
As one of the ... »
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