MPS the Independent Way – Getting Your Customers in Control and Happy
Presented by John Taylor, Chief Executive, M2
Taylor will discuss business transformation and how M2 has aligned its business to totally satisfy customers’ managed print services (MPS) needs and requirements. He will share the challenges, investment, and technology enhancements M2 has driven to secure customer loyalty through MPS. Taylor will share several of M2′s technology-led case studies of customers who have materially benefited from such a pioneering approach, and he will highlight how independence can be a major differentiating factor.
This presentation builds on the recent case study that M2 presented at the European MPS conference in Berlin. The detailed case study involved a customer with 4,000 devices and 700 sites who realized a cost savings of 38 percent and environmental savings of 34 percent from the implementation of MPS.